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Privacy policy

Last updated January 22, 2025

On this page
  1. 1.Changes to this policy
  2. 2.How we collect and use information
  3. 3.How we use your information
  4. 4.Cookies
  5. 5.How we disclose information
  6. 6.Third-party websites and links
  7. 7.Children's data
  8. 8.Security and retention
  9. 9.Your rights
  10. 10.Complaints
  11. 11.International users
  12. 12.Contact

This Privacy Policy describes how BYKR Company ("we", "us", or "our") collects, uses, and discloses your personal information when you visit holdmythrottle.com, use our services, make a purchase, or otherwise communicate with us.

Please read this policy carefully. By accessing the services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use the services.

1.Changes to this policy

We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy, update the "Last updated" date, and take any other steps required by applicable law.

2.How we collect and use information

We collect personal information from a variety of sources to provide the services. What we collect and how we use it depends on how you interact with us.

We may use the information we collect to communicate with you, provide and improve the services, comply with legal obligations, enforce our terms, and protect our services, rights, users, and others.

Information you provide

Some features require you to provide certain information. You may choose not to provide it, but doing so may prevent you from using those features.

  • Contact details, including your name, address, phone number, and email address.
  • Order details, including billing and shipping addresses, payment confirmation, email address, and phone number.
  • Account details, including your username, password, security questions, and other account-security information.
  • Customer-support information you choose to include when communicating with us.

Information collected through your use

We may automatically collect information about your interaction with the services ("Usage Data") through cookies, pixels, and similar technologies. Usage Data may include device and browser information, network connection details, IP address, and information about how you use the site and your account.

Information from third parties

Information obtained from third parties is treated in accordance with this policy. Please also review the section on third-party websites and links.

  • Companies that support our site and services, including our ecommerce and hosting providers.
  • Payment processors that collect payment and billing information to process your order.
  • Advertising, analytics, and technology partners that use pixels, web beacons, software development kits, third-party libraries, and cookies.

3.How we use your information

Providing products and services

We use personal information to process payments, fulfil orders, send account and transaction notifications, manage your account, arrange shipping, facilitate returns and exchanges, and provide other service features.

Marketing and advertising

We may use personal information to send promotional communications by email, text message, or post and to tailor services and advertising on our site and other websites, where permitted.

Security and fraud prevention

We use personal information to detect, investigate, and act on potentially fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials secure. Contact us immediately if you believe your account has been compromised.

Communication and improvement

We use personal information to provide customer support and improve our services. This supports our legitimate interest in being responsive, providing effective services, and maintaining our relationship with you.

4.Cookies

We use cookies to operate and improve the site, remember your actions and preferences, run analytics, and understand how people use our services. We may allow service providers to use cookies to tailor services, products, and advertising.

Most browsers accept cookies by default. You can remove or reject cookies through your browser settings, but doing so may affect site features. Blocking cookies may not completely prevent information sharing with advertising partners.

5.How we disclose information

We may disclose personal information to third parties for contract fulfilment, legitimate business purposes, and other reasons permitted by this policy.

  • Vendors that provide services such as IT management, payment processing, analytics, customer support, cloud storage, fulfilment, and shipping.
  • Business and marketing partners that provide services or advertising under their own privacy notices.
  • Third parties when you direct, request, or consent to the disclosure, including social-media integrations.
  • Affiliates within our corporate group where necessary to operate the business.
  • Parties involved in a merger, bankruptcy, or other business transaction, or when required to comply with law, enforce our terms, or protect rights and safety.

Categories of information disclosed

  • Identifiers such as contact, order, and account details.
  • Commercial information such as orders, shopping activity, and customer-support information.
  • Internet or similar network activity, including Usage Data.
  • Approximate geolocation derived from IP address or similar technical measures.

Categories of recipients

We do not use or disclose sensitive personal information without consent or to infer characteristics about you.

  • Service providers such as internet, payment, fulfilment, support, and analytics partners.
  • Business and marketing partners.
  • Affiliates.

6.Third-party websites and links

Our site may link to websites or platforms operated by third parties. Review their privacy and security policies before providing information. We are not responsible for the privacy, security, accuracy, or reliability of third-party services.

Information you post in public or semi-public spaces, including third-party social networks, may be visible to others. A link from our site does not by itself imply endorsement.

7.Children's data

The services are not intended for children, and we do not knowingly collect personal information from children. A parent or guardian may contact us to request deletion of information provided by a child.

We do not have actual knowledge that we "share" or "sell", as those terms are defined by applicable law, personal information belonging to anyone under 16.

8.Security and retention

No security measure is perfect or impenetrable, and we cannot guarantee perfect security. Information may also be insecure while in transit, so do not use insecure channels to send sensitive or confidential information.

How long we retain information depends on why it is needed, including account maintenance, service delivery, legal obligations, dispute resolution, and enforcement of contracts and policies.

9.Your rights

Depending on where you live, you may have some or all of the following rights. These rights are not absolute and may apply only in certain circumstances.

You may exercise these rights through the site or by contacting us. We will not discriminate against you for exercising a right. We may need information such as your email address or account details to verify your identity.

You may appoint an authorised agent where permitted by law. We may require proof of authorisation and direct identity verification before acting on the request.

  • Access or know what personal information we hold and how we use or share it.
  • Request deletion of personal information we maintain.
  • Correct inaccurate personal information.
  • Receive a portable copy of your information or request a transfer to a third party.
  • Restrict or stop certain processing.
  • Withdraw consent where processing relies on consent.
  • Appeal a decision if we decline your request.
  • Opt out of promotional emails through the unsubscribe option. We may still send non-promotional account or order messages.

10.Complaints

Contact us if you have a complaint about how we process personal information. Depending on where you live, you may also have the right to appeal our response or lodge a complaint with your local data-protection authority.

11.International users

We may transfer, store, and process personal information outside your country. Our staff, service providers, and partners may also process information in those countries.

For transfers from Europe, we rely on recognised safeguards such as the European Commission's Standard Contractual Clauses, equivalent UK mechanisms, or an adequacy decision where applicable.

12.Contact

For questions about this policy or to exercise your privacy rights, email store@bykr.co or contact BYKR in Bengaluru, Karnataka, India.